About Us
About us
Our story
Protecting your eyes since 1999
Our team’s extensive knowledge of the optical industry and current trends, along with our superior service, allows us to provide well-rounded and professional customer service at all times. Our team of experts will keep your budget in mind while helping you find the perfect fit to make eye care a stress-free experience for you.
When you walk into our stores, you become a part of our family and we will do everything we can to take care of your specific needs. At Budget Optical, we aim to please.
Book an appointment today and meet one of our specialists. You’ll be glad you did!
Quality Assurance
Serving since 1999. Budget Optical is a name that speaks volume across Ontario, Canada
Our journey to excellence began in 1999, where we specialize in providing comprehensive eye exams to ensure your vision and eye health are always at their best. Our experienced eye doctors carefully assess your eyesight and recommend the most suitable eyewear for your needs. We also offer personalized follow-ups to make sure your lenses and frames remain comfortable and effective. Explore our wide collection of frames featuring unique designs, top brands, and the latest fashion trends. Whether you’re looking for style, comfort, or clarity — we have the perfect eyewear for you.
Customer-Centric Approach
Beyond a Job: Nurturing a Customer-Centric Experience
We believe that the essence of our success lies in the satisfaction of our customers. Our commitment to providing an exceptional experience goes beyond by delivering service with consistency – it's about understanding and meeting the unique needs of every individual. From personalized recommendations to hassle-free service, we've crafted every aspect of our service categories with you in mind. Our dedicated Doctors team is here to ensure your journey with us is seamless, enjoyable, and exceeds your expectations.
Posted on Criss D'SouzaTrustindex verifies that the original source of the review is Google. We had a very disappointing experience during my daughter’s scheduled appointment. We were given a 5:30 PM time and arrived on time, only to be made to wait for 45 minutes. When I inquired about the delay, I was told the appointment was at 6:20 PM. I showed the message confirming 5:30 PM, and the staff had no response. To make matters worse, there was no proper seating area—we were left standing the whole time—and the overall customer service was very poor. Due to the lack of clarity, courtesy, and basic comfort, I had no choice but to cancel the appointment and leave. This kind of mismanagement and disregard for patient time and comfort is not acceptable, especially when dealing children and seniors.Posted on Jeel JainTrustindex verifies that the original source of the review is Google. What a worst experience it was! 3 weeks ago I purchased a glasses which is worth more than you think! Representative was gujarati very sweet while making sale and she promised that in one week glasses will be ready which i actually bought for my trip.After 1 week i called her she was like sorry its a delay bro are you kidding me what do to mean by delay if there is a delay why am i calling you and you are not calling me and giving me this information she was like bla bla god damn I can’t believe this but that gujarti rep was another level after making the sale good damn attitude i picked up today I ask for a bag she refused we don’t have bag i was like are you serious you guys don’t know what actual customer service is it should be until the product is delivery not just you made the sale and you are done. I will never refer anyone to this store and i will make sure i will not purchase from this store again!!! The owner should teach each and everyone after sale service!’Posted on rajat mittalTrustindex verifies that the original source of the review is Google. Got my eye check-up here, and I can say, got the best service. Dhyani was really helpful helping me find the best for me and during the check-up. Highly recommended.Posted on Bobby LeeTrustindex verifies that the original source of the review is Google. I recently visited budget optical and had a mixed experience. The staff were friendly and the selection of frames was impressive. However, I was disappointed when they refused to provide a copy of my prescription, which is just a little over two years old. This policy felt a bit restrictive and inconvenient, especially since I wanted the prescription for my own records. Overall, while the service and products were good, the lack of flexibility regarding prescription copies was a letdown.Posted on Kamaliny KunalanTrustindex verifies that the original source of the review is Google. Doctor is one of a kind. Super friendly and down to earth 🌍 love sharing his stories and makes your eye appointment a very pleasant visit. Definitely recommend his service. Book ahead so you dont have to wait.Posted on Mike LandryTrustindex verifies that the original source of the review is Google. Great service and my glasses where ready before they said they would be.Posted on Jay PatelTrustindex verifies that the original source of the review is Google. Wonderful customer service...and variable options in eyeware, good experience with budget optical..Posted on Patrick NealyTrustindex verifies that the original source of the review is Google. Needed my lens put back in my glasses. They did it with no charge.
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Our Customer Testimonials!

Doctor is one of a kind. Super friendly and down to earth 🌍 love sharing his stories and makes your eye appointment a very pleasant visit. Definitely recommend his service. Book ahead so you dont have to wait.
Kamaliny Kunalan

Got my eye check-up here, and I can say, got the best service. Dhyani was really helpful helping me find the best for me and during the check-up. Highly recommended.
Rajat Mittal

Harsh provided a very professional service trying to accomodate my wishes with sunglasses. He went out of his way to bring sunglasses from other branches for me try. I was very satisfied and will be happy to business here again.
Anas kadam

Dealing with this group since past 7/ 8 years, very reasonable charges and good quality glasses/ shades and contact lenses. recommend their services, always.
Girish Naivadekar

Great doctor. Very helpful staff with excellent customer service. Also the price of an eye exam was very reasonable, (cheapest I was able to find in the neighbourhood).
Rob Norris

Great quality glasses (many brand names) and contact lenses at reasonable prices. Highly recommend their services.
Laurie Williams
Explore
Elevate your Vision, embrace timeless style!
Explore our collections today and experience the joy of Clean Vision. Schedule your appointment today!
Sustainability Initiatives
Conscious Fashion for a Better Tomorrow
we recognize the responsibility we hold in shaping a more sustainable future for fashion. Our commitment to eco-friendly practices and sustainable fashion choices is at the core of what we do.
From the careful selection of ethically sourced materials to the implementation of environmentally conscious manufacturing processes, every step we take is a stride toward a greener and more sustainable industry.
We prioritize transparency in our supply chain, partnering with suppliers who share our values of fair labor practices and environmental stewardship. Our sustainable fashion choices extend to packaging as well – we use recyclable materials to minimize our environmental footprint. Join us on this journey towards conscious fashion, where style meets responsibility, and every purchase contributes to a brighter, eco-friendly tomorrow.
